Privacy Policy

Introduction

Hotel Hunger ('we', 'us', or 'our') is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our merchandise, or attend our concerts.

This policy complies with the General Data Protection Regulation (GDPR) and Danish data protection laws. We are the data controller for the personal information we collect about you.

Information We Collect

Personal Information

• Name and contact details (email, phone, postal address)
• Email address for newsletters and communications
• Phone number for order confirmations and customer service
• Billing and shipping addresses for merchandise orders
• Payment information (processed securely by our payment providers)

How We Use Your Information

• To process orders, payments, and deliveries
• To comply with legal obligations and resolve disputes
• To maintain the security and integrity of our systems

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through our cookie banner.

Types of Cookies We Use:

How We Share Your Information

We do not sell your personal information. We may share your data with:

• Trusted service providers (payment processors, shipping companies, email services)
• Payment processors for secure transaction handling
• Law enforcement or regulatory authorities when legally required
• Business partners for joint marketing activities (with your consent)

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ('right to be forgotten')
• Right to Object: Object to processing of your data for marketing purposes
• Right to Withdraw Consent: Withdraw consent for data processing at any time

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Customer data is typically retained for 7 years for accounting and legal purposes, while marketing data is retained until you unsubscribe or withdraw consent.

International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: